Free shipping on all orders over $99 & Flexible Returns Policy

Please note: These are a collection of reviews received across all 3 sites we run: Ski and Board Online, Plus Snow & Plus Outdoor

Alison M
Alison M
Many thanks for your wonderful service. I tested the coat out this morning on a cold and wet 6 am walk in Canberra and it passed with flying colours. I was saying to my walking friend how excited I am to finally have a plus size coat that is true to size.
Kym
Finding snow gear in a bigger size is frustrating and demoralising at times. I was so happy to find plus snow and their awesome range of gear. Monica was easy to deal with and when I needed an exchange it was all sorted quickly. They saved my holida
K Flood
Being a larger lady I was worried I would never find thermals for my size and then I found Monica and her companies with the variety and sizes I was looking for. The quality of the merchandise are worth every cent and I would happily return as
Janelle Bichel
My order of the Aggression Castro Queen Snow Pants have just arrived. I tried them on immediately wearing all base and mid layers and they fitted beautifully still with room to move. Your website was easy to navigate and sizing guide ve
LINDA
I've just received my new snowpants - and I'm so happy. Its almost impossible to find anything larger than a 16 in the NZ shops but I still want to go skiing! Your sizing guide was very accurate and so helpful - so many websites just don't have th
Kerry Farley
I am very excited to have purchased my first heated product! Hopefully no more cold feet after being recommended the Lenz heated socks by some lovely ladies on Miss Snow It All's girls only Facebook page. Georgia answered all of my question
Matt R.
Ordered some mittens and booties for my 1 year old daughter. Communication was great from the moment I ordered. Postage was extremely quick. To top it off I got a couple of little chocolates in the mail pouch. Thanks very much Ski and Board. Wil
C Cantrill
This is my first purchase from Ski and Board Online. I had done some research and had narrowed it down to 2 pairs. I telephoned first and had a great conversation with the staff (Georgia I think) and she was amazing. So helpful and knowledgeable about all the products. I purchased both the Cartel Whistler and XTM Smooch II. For my body, I liked the Cartel pair better. The return process was quick and easy. I am so happy with the product and customer service. I will only purchase from here in the future. Thank you!
Anne Makowski
Thank you to all the crew at Ski and Board online for your wonderful service and prompt delivery. I had to return a jacket, re-order another size, find some suitable pants, and all was dealt with professionally, friendly manner; I even received a phone call to check how we were going with sizing etc; Just wonderful thanks guys. We have a jacket that fits and ski pants that fit; all for a great price. Shall recommend you highly to other buyers; Shall give you some feedback on the gear after the trip, but it appears good quality gear; I having worked in an outdoor gear retail business before. Thanks again Annie and Lucy Makowski
Diane
Just received my new XTM COURCHEVAL WOMENS PLUS SIZE LONG SNOW JACKET BLACK and I love it! This is the second jacket I have purchased from Plus Snow and both times I have communicated with Monica who has been such a help and very accepting & non judgmental of my idiosyncrasies!!! I look forward to adding to my snow gear collection with Plus Snow. Customer Service/Sizing Information/Product/Shipping is Excellent!
Rebecca
I purchased several clothing and footwear items for me and my husband and all were great fits. I am plus size and it can be tricky buying clothes that don’t stretch, you have to be precise. So I measured myself as directed on the website and compared those results with size chart. The ski pants and jacket I bought fit me and Ski and Board was the only place I could find on the internet that could provide the right size. Well done Ski and Board and I will be making an order soon for the coming winter season.
Lynne Brown
Hi Monica I order ski pants Friday night. Wasn't too sure if they would make it on time, so Husband rang Monday and spoke to you. He couldn't have been more impressed with your willingness to help and your courteous manner. However hoping to get pants by Tuesday( in Sydney) ( l paid for express) in case they had to be returned and l needed to order another pair, they didn't arrive until Wednesday NOT YOUR FAULT but Australia Post can't be relied upon. When checking their tracking, the item had come to a stand still Tuesday around midday. Just letting you know so others in future can order earlier and not like me leave it to the last minute. Pants fit great and certainly seem to be very warm,. so they should keep me warm and cosy while lm sleeping on the ice in Antarctica. Thanks again
Karen M
Hi Monica, Just dropping you a line to say all my snow goodies have arrived and are just perfect. The two gloves work seamlessly together fitting the Photog inside the Swany LaCozy with the sizing just right. Thank you for that advice as I think this will be the perfect mix for my winter photography needs. The Photog gloves are quite sophisticated with finger openings and little elastic holders for the excess material when fingers are out. The extra pockets on the back for batteries and/or SD cards is a brilliant idea which will keep them handy and warm. The grip material on the insides helps secure the camera in the hands and they feel fantastic. My 2XL XTM Merino Wool Plus Size Thermal Pants are true to size – I'm a regular 18 and these fit quite nicely, are super comfortable and nicely weighted for cold climates. My Rojo Nordic Snowflake Women's Ski Socks in Navy are truly gorgeous, super comfortable and warm. The service from both Monica and Gab has been super friendly, very informative especially when purchasing online as sizing is always an issue to get it right the first time and I was pleasantly surprised all my purchases fitted perfectly the first time, fitted my needs and were delivered in a timely manner. Thank you Monica and Gab, it has been a pleasant online shopping experience and I'll highly recommend your Ski and Board Online to all my friends and family. Kind Regards. Karen M
Chris
Hi Monica, I just wanted to let you know how pleased I am with my Cartel Manhattan Ski Pants. I was very apprehensive about buying clothing online as past experiences have not been great, however I took the advice of your website and went up 3 sizes. They are a good fit, very comfortable and are exactly what I wanted. Thank you
Christina
Great clothes Good sizing I brought two pairs of pants from different brands. And they both fit wonderfully Highly recommended
Elise
Amazing! Thank you for all of your help and updates!! The jacket I purchased fits perfectly and the quality is amazing! Definitely would purchase ski gear from here again! Thanks again :)
Hamish M
Excellent service I paid for express post, got it the next day. that's express. I was very happy with all products delivered this is an excellent service
Petra P
Amazing service...I was a bit painful ordering a few different sizes more than once but Monica was so professional and I have a perfect fitting outfit for the upcoming ski season...thank you very much!
Diane Hay
Hi Monica - WOW! I just received my plus size XTM Sienna Womens 3 in 1 Grey Marle Jacket today and I couldn't be more delighted! Thank You so much for your patience and kindness in speaking with me regarding my concern of sizing - it fits perfectly! As many people have said - just because you are plus size doesn't mean you don't want to have fun in the sun, sea & snow and the availability of these garments is fabulous. I look forward to seeing any new collections and thank you again for your wonderful customer service. kind regards from your very very happy customer, Diane!!
Christine
Beautifully made products but not being a skier I have been surprised at how snug and tight ski pants are. I have had to go up a few sizes. The service from Plussnow has been excellent.
Jo
Fantastic service. Monica went above and beyond to make sure that l got the right pants. Fast delivery. Perfect fit. Super happy!!
Brita
I was so excited to find a Plus Size snow gear site! Monica has been so helpful, suggesting the best pants and boots to fit me (not all of us bigger ladies are big in the same way). When I got the snow pants, I commented that the were a great fit, if a bit long, and Monica replied with a really great way to hem up the pants without effecting their waterproofing! Not only do they have a great range of great looking gear, but the prices are very reasonable compared to many places selling this sort of gear (but only to size 16!)
Nancy P
Dear Monica, Thank you so much for your efforts, so much appreciated. I can confirm I received my XTM boots and so excited to see the items and beautifully packaged with some chocolates. Thank you again! I will definitely return to this store. Kind Regards Nancy
Liz H
What a fab company, my plus size body is not easy to fit, I am off to Lap land at Christmas and I live in Thailand, so no clothes here for the cold, nor for plus size... such a personal service!! Sending measurements too and from Ski and board.com.au... They helped me get the correct size!! Thank you my sizing was not so freakish !! Thank You Thank You Thank You
Rebekka Kovacs
Hi Monica and Stef I just want to say thank you for all your support in getting the right size to me in such a short space of time. really great service. I am really thrilled with my Cartel Manhatten ski pants they feel very comfortable and I love that they have some stretch so that they mould to my body!! I would definitely recommend these pants to anyone who finds the standard ski/boarding pants just not fitting very well especially around the hips and waist. Thanks
Connie
Hi Monica, Just want to express my thanks, I purchased a Jacket and pants from your website, from the moment of purchase, I was impressed by your customer service, my goods arrived on my doorstep the next day and the quality of the goods was impressive.. I returned the pants due to the length and when I you contacted via email nothing was a hassle you were so easy to communicate with and very accommodating. Thank you once again for such lovely customer service. I would recommend anyone purchasing from Plus Snow.
Helen
I purchased a XTM Sienna Womens 3 in 1 Plus Size Ski Jacket and Aggression Bolivia Mens Plus Size Shell Pants for the 1st time off this website recently. The price and range for Plus Size ski gear was impressive and the postage was super fast, I ordered at midnight on Monday and received the items on Wednesday! (I live in Victoria). The 3 in 1 Jacket is stylish, warm and versatile, I chose it so I could wear it when not at the snow and it would still look good. I highly recommend this store for quality and great service.
Jess G
I am so happy with my new ski jacket and pants. After measuring my own gear and comparing it to the size charts as Monica instructed, I was able to find the perfect fit for me first time! Can't wait to get to the snow and rock my new outfit! Thanks Monica
Sarah P
Hi Monica, Just wanted to let you know that the pants came in very handy. Got multiple wears out of them whilst in South America – at Perito Moreno Glacier in Argentina and at Torres Del Paine National Park in Chile, both in Patagonia. Wore them sightseeing in the cold and hiking as well as horse riding of all things. We got snow/rain on one particular day, so they came in very handy. The photo is at the end of Grey Lake, in Torres Del Paine. Unfortunately due to the cloud/snow and horizontal rain/sleet, we couldn't see the glacier at the other end, only the icebergs that float to the end of the Lake. Once again, thanks for being so accommodating when purchasing the pants. They were great and extremely comfortable. Thanks Sarah P. (NOTE - Sarah purchased the Cartel Softshell Snow Pants)
Tracy Napthali
Hi Monica Thank you so much for the great service and excellent communication. I love my new ski pants and would not hesitate to shop with you again.Thank you for making the whole process so smooth and easy.
Zoe Hazelwood
I absolutely love my Cartel jacket - after trying unsuccessfully to find a plus sized jacket in the shops I came across Monica's site and contacted her about sizing. She was very helpful and responded to me with all the information I needed. The jacket is perfect! It's warm but super soft and fits like a glove. Perhaps the sizing runs a fraction on the small side, but I ordered a size bigger than my initial measurements and trusted my instinct that I would prefer something with a little more room in it - and that's exactly what I got :) The jacket arrived really quickly, posted on the same day I ordered! I can't wait to show it off :)

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